We are seeking a highly capable Warehouse Operations Manager to lead daily warehouse operations while driving warehouse automation initiatives, including the implementation of an upcoming ASRS (Automated Storage and Retrieval System).
This role extends beyond traditional warehouse management and plays a critical part in operational optimization, systems integration (WMS / ERP / EDI), and data‑driven inventory control to support long‑term business growth.
Key Responsibilities:
Warehouse Operations Management
Oversee daily warehouse activities including receiving, put‑away, inventory control, picking, packing, and shipping
Ensure inventory accuracy, operational efficiency, and service level performance
Manage warehouse product modification processes
Align warehouse priorities with Inside Sales and operations teams
Drive continuous improvement to optimize turnaround time and throughput
Manage staff scheduling, productivity, training, and safety compliance
Ensure compliance with OSHA and internal safety standards
Plan and execute annual physical inventory
Automation & ASRS Implementation
Lead planning, implementation, and optimization of the ASRS system
Serve as internal project manager coordinating with ASRS vendors, WMS providers, IT, and senior operations leadership
Design operational workflows integrating automation and manual processes
Identify opportunities to improve storage density, throughput, and labor productivity
Develop warehouse layout and scalable operational strategies
Establish and monitor key KPIs including order accuracy, inventory accuracy, and fulfillment lead time
Systems & Integration
Manage and optimize warehouse systems including WMS, ERP (SAP preferred), and EDI integrations
Collaborate closely with IT and external service providers to ensure system stability and data integrity
Participate in system upgrades, implementations, and automation initiatives
Data Analysis & Operational Insights
Analyze inventory movement and operational performance
Develop reports and dashboards to support data‑driven decision making
Use analytics to improve warehouse layout, picking efficiency, shipping accuracy, modification turnaround time, and service levels
Process Improvement & Scalability
Identify operational bottlenecks and implement continuous improvement initiatives
Develop and maintain standard operating procedures (SOPs)
Support long‑term warehouse automation, scalability, and operational excellence
Qualifications
Bachelor’s degree in Supply Chain, Operations Management, Engineering, or a related field
5+ years of warehouse operations management experience
Strong IT literacy; experience with WMS, ERP (SAP), and EDI preferred
Project management experience in logistics or supply chain systems preferred
Fluent in spoken and written English
Work Environment & Physical Requirements
Work performed primarily in a warehouse environment with standard office equipment
Role is primarily sedentary but may require standing, walking, and lifting up to 25 lbs
Occasional domestic business travel
May require work beyond standard business hours as needed