{"id":23782,"date":"2026-01-15T23:52:00","date_gmt":"2026-01-15T23:52:00","guid":{"rendered":"https:\/\/www.pasona.com\/job\/lounge-staff\/"},"modified":"2026-01-15T23:52:00","modified_gmt":"2026-01-15T23:52:00","slug":"lounge-staff","status":"publish","type":"job_listing","link":"https:\/\/d3q8xutu1rneyj.cloudfront.net\/en\/job\/lounge-staff\/","title":{"rendered":"Lounge Staff"},"content":{"rendered":"<p><strong style=\"font-size: 11pt\">Position: Full-Time Lounge Staff <\/strong><\/p>\n<p><strong style=\"font-size: 11pt\">Location:<\/strong><span style=\"font-size: 11pt\"> Honolulu, CA <\/span><\/p>\n<p><strong style=\"font-size: 11pt\">About the Role<\/strong><\/p>\n<p><span style=\"font-size: 11pt\">Seeking <\/span><strong style=\"font-size: 11pt\">four full-time, customer-oriented professionals<\/strong><span style=\"font-size: 11pt\"> to join our team in Waikiki. This position is ideal for individuals who enjoy providing high-quality hospitality in a Japanese-style service environment while supporting travelers from Japan and around the world.<\/span><\/p>\n<p><span style=\"font-size: 11pt\">\u00a0<\/span><\/p>\n<p><strong style=\"font-size: 11pt\">Employment Type<\/strong><\/p>\n<ul>\n<li><span style=\"font-size: 11pt\">Full-time (40 hours per week)<\/span><\/li>\n<li><span style=\"font-size: 11pt\">5 days per week, including weekends and holidays<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 11pt\">\u00a0<\/span><\/p>\n<p><strong style=\"font-size: 11pt\">Work Schedule<\/strong><\/p>\n<ul>\n<li><span style=\"font-size: 11pt\">Shift-based schedule aligned with lounge hours (9:00 AM <\/span><span style=\"font-size: 11pt\">\u2013<\/span><span style=\"font-size: 11pt\"> 6:00 PM)<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Must be available for <\/span><strong style=\"font-size: 11pt\">both shifts<\/strong><span style=\"font-size: 11pt\">:<\/span>\n<ul>\n<li><span style=\"font-size: 11pt\">Early Shift: 8:45 AM <\/span><span style=\"font-size: 11pt\">\u2013<\/span><span style=\"font-size: 11pt\"> 5:15 PM<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Late Shift: 10:00 AM <\/span><span style=\"font-size: 11pt\">\u2013<\/span><span style=\"font-size: 11pt\"> 6:30 PM<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong style=\"font-size: 11pt\">Compensation<\/strong><\/p>\n<ul>\n<li><strong style=\"font-size: 11pt\">Annual Salary:<\/strong><span style=\"font-size: 11pt\"> $41,600<\/span><\/li>\n<li><strong style=\"font-size: 11pt\">Hourly Rate:<\/strong><span style=\"font-size: 11pt\"> $20.00<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Paid <\/span><strong style=\"font-size: 11pt\">bi-weekly<\/strong><\/li>\n<li><strong style=\"font-size: 11pt\">Salary Review:<\/strong><span style=\"font-size: 11pt\"> Once a year (based on performance)<\/span><\/li>\n<li><strong style=\"font-size: 11pt\">Bonus:<\/strong><span style=\"font-size: 11pt\"> Once a year (based on performance and company results)<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 11pt\">\u00a0<\/span><\/p>\n<p><span style=\"font-size: 11pt\">\u00a0<\/span><\/p>\n<p><strong style=\"font-size: 11pt\">Key Responsibilities<\/strong><\/p>\n<ul>\n<li><span style=\"font-size: 11pt\">Provide exceptional customer service throughout the lounge<\/span><\/li>\n<li><span style=\"font-size: 11pt\"> (reception, standing counter, and seated desk service)<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Assist customers with inquiries related to:<\/span>\n<ul>\n<li><span style=\"font-size: 11pt\">Cards<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Partner merchants<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Local tourism and travel information<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-size: 11pt\">Arrange services such as:<\/span>\n<ul>\n<li><span style=\"font-size: 11pt\">Optional tours<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Restaurant reservations<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Rental cars<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Spa bookings<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-size: 11pt\">Handle emergency support cases:<\/span>\n<ul>\n<li><span style=\"font-size: 11pt\">Lost or stolen cards<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Sudden illness or injury<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Card insurance-related inquiries<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-size: 11pt\">Perform administrative tasks including data entry and filing<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 11pt\">\u00a0<\/span><\/p>\n<p><span style=\"font-size: 11pt\">\u00a0<\/span><\/p>\n<p><strong style=\"font-size: 11pt\">Qualifications<\/strong><\/p>\n<ul>\n<li><strong style=\"font-size: 11pt\">Work Authorization:<\/strong><\/li>\n<li><span style=\"font-size: 11pt\"> Must be legally authorized to work in the U.S. (U.S. citizen, Permanent Resident\/Green Card holder, or valid work authorization).<\/span><\/li>\n<li><span style=\"font-size: 11pt\"> <\/span><em style=\"font-size: 11pt\">Visa sponsorship is not available.<\/em><\/li>\n<li><strong style=\"font-size: 11pt\">Language Skills:<\/strong>\n<ul>\n<li><span style=\"font-size: 11pt\">Fluent in <\/span><strong style=\"font-size: 11pt\">Japanese and English<\/strong><\/li>\n<li><span style=\"font-size: 11pt\">Japanese proficiency must include polite\/business-level communication (keigo), reading, and writing<\/span><\/li>\n<\/ul>\n<\/li>\n<li><strong style=\"font-size: 11pt\">Computer Skills:<\/strong>\n<ul>\n<li><span style=\"font-size: 11pt\">Basic PC skills required (Windows \/ Microsoft 365)<\/span><\/li>\n<\/ul>\n<\/li>\n<li><strong style=\"font-size: 11pt\">Personal Attributes:<\/strong>\n<ul>\n<li><span style=\"font-size: 11pt\">Strong customer service mindset inspired by Japanese hospitality<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Team-oriented with a cooperative and positive attitude<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Prior customer service experience is a plus, but not required<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"font-size: 11pt\">\u00a0<\/span><\/p>\n<p><strong style=\"font-size: 11pt\">Benefits<\/strong><\/p>\n<ul>\n<li><strong style=\"font-size: 11pt\">Health Insurance (HMSA \/ PPO):<\/strong><\/li>\n<li><span style=\"font-size: 11pt\"> Medical \/ Dental \/ Vision \/ Prescription<\/span><\/li>\n<li><strong style=\"font-size: 11pt\">401(k):<\/strong><\/li>\n<li><strong style=\"font-size: 11pt\">Transportation Allowance:<\/strong>\n<ul>\n<li><span style=\"font-size: 11pt\">Full reimbursement for monthly The Bus or Biki bike passes<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-size: 11pt\">For car commuters: 50% parking fee reimbursement<\/span>\n<ul>\n<li><span style=\"font-size: 11pt\"> <\/span><em style=\"font-size: 11pt\">No double benefits<\/em><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong style=\"font-size: 11pt\">Time Off<\/strong><\/p>\n<p><strong style=\"font-size: 11pt\">Vacation Leave:<\/strong><\/p>\n<ul>\n<li><span style=\"font-size: 11pt\">6.67 hours per month until the 5th year of employment<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Accrual cap varies by years of service<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Available after 6 months of employment<\/span><\/li>\n<\/ul>\n<p><strong style=\"font-size: 11pt\">Sick Leave:<\/strong><\/p>\n<ul>\n<li><span style=\"font-size: 11pt\">8 hours per month (up to 320 hours)<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Available after 90 days of employment<\/span><\/li>\n<\/ul>\n<p><\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_promoted":"","_job_location":"","_application":"","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[],"class_list":["post-23782","job_listing","type-job_listing","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lounge Staff - Pasona N A, Inc. | Your Career Partner<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/d3q8xutu1rneyj.cloudfront.net\/en\/job\/lounge-staff\/\" \/>\n<meta property=\"og:locale\" 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