{"id":24447,"date":"2026-03-04T03:12:57","date_gmt":"2026-03-04T03:12:57","guid":{"rendered":"https:\/\/www.pasona.com\/job\/061758\/"},"modified":"2026-03-04T03:12:57","modified_gmt":"2026-03-04T03:12:57","slug":"061758","status":"publish","type":"job_listing","link":"https:\/\/d3q8xutu1rneyj.cloudfront.net\/en\/job\/061758\/","title":{"rendered":"IT Support Engineer -Japanese bilingual"},"content":{"rendered":"<p><strong>*Japanese language skills are required.<\/strong><\/p>\n<p><\/p>\n<p><strong>Location:<\/strong>\u00a0San Jose, CA<\/p>\n<p><strong>Salary:\u00a0<\/strong>$55K-100K DOE<\/p>\n<p><strong>Work hours:<\/strong>\u00a09am-5pm plus overtime depending on clients&#039; needs<\/p>\n<p><\/p>\n<p><strong>Responsibilities<\/strong><\/p>\n<p>\u2022 Configure internal-office server, PC, network, telephony hardware, and software for customers.<\/p>\n<p>\u2022 Perform on-site installation of server, PC, network, telephony hardware, and software for customers.<\/p>\n<p>\u2022 Perform troubleshooting for remote &amp; on-site server, PC, network, telephony hardware, and software for customers.<\/p>\n<p>\u2022 Provide supports of server, PC, network, telephony hardware, and software administration to customers.<\/p>\n<p>\u2022 Perform installation and troubleshooting at site. (Required business trip.)<\/p>\n<p>\u2022 Compose and issues work records and project records of installation and configuration for each customer.<\/p>\n<p>\u2022 Report and archive actual solution and countermeasure of troubleshooting for future reference.<\/p>\n<p>\u2022 Report the status of each project and troubleshooting progress to your team\/project leader.<\/p>\n<p>\u2022 Perform product research and market trend analysis as requested by your team leader.<\/p>\n<p>\u2022 Draft proposal and\/or quotation for customers as requested by your team leader.<\/p>\n<p>\u2022 Control projects, vendors and sub-contractors for delivery and completion of projects on time.<\/p>\n<p><\/p>\n<p><strong>Technical Qualifications<\/strong><\/p>\n<p>Maintain the following latest standards of technologies to provide appropriate IT-solutions to meet the customer\u2019s requirement.<\/p>\n<p>\u2022 Microsoft, Citirx, VMware and other major software vendor&#039;s product.<\/p>\n<p>\u2022 Cisco, Fortinet, Palo Alto and other major network vendor\u2019s devices.<\/p>\n<p>\u2022 Unix\/Linux, Windows server operation and maintenance.<\/p>\n<p>\u2022 Security software and solutions for servers and PCs.<\/p>\n<p>\u2022 Local and Wide Area Network technologies.<\/p>\n<p>\u2022 Virtualization and storage technologies.<\/p>\n<p><\/p>\n<p><b>Requirements<\/b><\/p>\n<p>\u2022 Bilingual in Japanese and English (business level or higher).<\/p>\n<p>\u2022 Experience in IT Help Desk \/ Technical Support for customers.<\/p>\n<p>\u2022 Experience with server, PC, network, and telephony hardware\/software installation, configuration, and troubleshooting.<\/p>\n<p>\u2022 Experience providing on-site and remote technical support.<\/p>\n<p><\/p>\n<p><span style=\"font-family: Arial, sans-serif;font-size: 14px\">To\u00a0apply\u00a0please\u00a0email\u00a0your\u00a0resume\u00a0to<\/span><span style=\"font-size: 14px\">\u00a0<\/span><a href=\"mailto:nyamamoto@pasona.com\" target=\"_blank\" style=\"font-size: 14px\">myamamoto@pasona.com<\/a><\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_promoted":"","_job_location":"","_application":"","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[],"class_list":["post-24447","job_listing","type-job_listing","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IT Support Engineer -Japanese bilingual - Pasona N A, Inc. | Your Career Partner<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/d3q8xutu1rneyj.cloudfront.net\/en\/job\/061758\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT Support Engineer -Japanese bilingual - Pasona N A, Inc. | Your Career Partner\" \/>\n<meta property=\"og:description\" content=\"*Japanese language skills are required. 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