{"id":24719,"date":"2026-04-09T15:33:52","date_gmt":"2026-04-09T15:33:52","guid":{"rendered":"https:\/\/www.pasona.com\/job\/062004\/"},"modified":"2026-04-09T15:33:52","modified_gmt":"2026-04-09T15:33:52","slug":"062004","status":"publish","type":"job_listing","link":"https:\/\/d3q8xutu1rneyj.cloudfront.net\/en\/job\/062004\/","title":{"rendered":"IT Specialist"},"content":{"rendered":"<p><strong>IT Specialist (SAP Support) \u2013 Madison, AL (On-site)<\/strong><\/p>\n<ul>\n<li>Full-time | $50,000\u2013$70,000 DOE<\/li>\n<li>Support a global automotive manufacturer supplying Mazda and Toyota, with a growing U.S. operation since 2019<\/li>\n<\/ul>\n<p><strong>Overview<\/strong><\/p>\n<p>This role sits at the intersection of IT and manufacturing operations, supporting SAP users across key business functions (SD\/MM\/PP\/FICO). You\u2019ll play a key role in keeping systems running smoothly in a production environment while working closely with internal teams and external SAP partners.<\/p>\n<p><\/p>\n<p><strong>Key Responsibilities<\/strong><\/p>\n<ul>\n<li>Provide SAP end-user support across SD\/MM\/PP\/FICO modules<\/li>\n<li>Troubleshoot system issues (transactions, performance, login, errors)<\/li>\n<li>Escalate complex issues to external SAP consultants as needed<\/li>\n<li>Perform system health checks and monitor performance<\/li>\n<li>Support SAP updates, testing, and enhancements<\/li>\n<li>Train users and develop documentation\/manuals<\/li>\n<li>Track and document tickets, resolutions, and recurring issues<\/li>\n<li>Collaborate with business units to align SAP functionality with operations<\/li>\n<li>Ensure compliance with SAP security, roles, and data integrity standards<\/li>\n<\/ul>\n<p><strong>Additional IT Responsibilities<\/strong><\/p>\n<ul>\n<li>Support plant and office IT systems (hardware, software, network, telecom)<\/li>\n<li>Troubleshoot manufacturing systems and equipment-related IT issues<\/li>\n<li>Maintain IT equipment inventory and system configurations<\/li>\n<li>Install, upgrade, and reallocate systems as needed<\/li>\n<li>Support communication systems (phones, cabling, etc.)<\/li>\n<li>Maintain security and virus protection across systems<\/li>\n<li>Respond to IT issues impacting production operations<\/li>\n<\/ul>\n<p><strong>Qualifications<\/strong><\/p>\n<ul>\n<li>1\u20133 years of SAP end-user support experience<\/li>\n<li>Experience with SAP S\/4HANA or ECC 6.0<\/li>\n<li>Experience supporting users and creating documentation<\/li>\n<li>Strong troubleshooting and problem-solving skills<\/li>\n<li>Ability to work on-site in both office and manufacturing environments<\/li>\n<\/ul>\n<p><strong>Preferred<\/strong><\/p>\n<ul>\n<li>EDI experience (830\/850\/856\/862\/810\/820\/824)<\/li>\n<li>Experience with IBM Sterling B2B or OpenText<\/li>\n<li>Automotive or manufacturing industry experience<\/li>\n<li>Exposure to SAP implementation or project work<\/li>\n<li>Proficiency in MS Office (Excel, Word, PowerPoint)<\/li>\n<\/ul>\n<p><strong>Why This Role<\/strong><\/p>\n<ul>\n<li>Direct impact on production and operations in a manufacturing environment<\/li>\n<li>Work with a global company known for engineering and manufacturing excellence<\/li>\n<li>Exposure to multiple SAP modules and real-world business applications<\/li>\n<li>Opportunity to grow within an expanding U.S. operation<\/li>\n<\/ul>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_promoted":"","_job_location":"","_application":"","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[],"class_list":["post-24719","job_listing","type-job_listing","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IT Specialist - Pasona N A, Inc. | Your Career Partner<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/d3q8xutu1rneyj.cloudfront.net\/en\/job\/062004\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT Specialist - Pasona N A, Inc. | Your Career Partner\" \/>\n<meta property=\"og:description\" content=\"IT Specialist (SAP Support) \u2013 Madison, AL (On-site) Full-time | $50,000\u2013$70,000 DOE Support a global automotive manufacturer supplying Mazda and Toyota, with a growing U.S. operation since 2019 Overview This role sits at the intersection of IT and manufacturing operations, supporting SAP users across key business functions (SD\/MM\/PP\/FICO). 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