Our client is looking to expand their Equipment Engineering/Field Service Engineering team! People who bring fresh perspectives, new ideas, and unique skills to join us as a Graduate Field Service Engineer in the Chandler, AZ area.
Position Title: Graduate Field Service Engineer
Position Location: This position will require 60% travel between our office in Chandler, AZ and
customer sites.
Key Responsibilities:
After training period, you should be able to:
- Install, maintain, troubleshoot, and repair grinding, dicing, and laser equipment at customer sites, ensuring top-tier performance and customer satisfaction. Independently diagnose complex issues through rigorous electrical/mechanical procedural sequences.
- Document analytical steps and root causes for internal teams and customers.
- Foster strong customer relationships to provide reliable support onsite and offsite, including possible training of customers' personnel in servicing, maintenance, and operations of company products.
- Assist with translating technical materials and communicating with headquarters in Japan in Japanese.
- Work with cutting-edge robotics, cameras, electrical motor components, and sophisticated software.
- Participate in corporate activities focusing on deeper thinking, value exchange, and constant improvement.
- Perform other duties as assigned.
Preferred Experience and Qualifications:
- Bachelor of Science degree in any discipline preferred.
- Strong aptitude for electro-mechanical repair, with the ability to troubleshoot and fix intricate
- systems.
- Familiarity with lab instrumentation, CAD drawings, electrical diagrams, MS Office, and general
- computer programming.
- Knowledge of semiconductor processes, lasers fundamentals, optics fundamentals, or semiconductor industrial engineering and operation is a plus.
- 2-4 years of applicable working experience or hands-on experience with similar technical field (HVAC, Automotive, etc) is ideal.
- Military experiences are welcome.
- Bilingual (Korean, Chinese, Japanese, Spanish) is a plus.
Physical Requirements:
- Lift and move up to 30 lbs. and work in varied physical positions to access hard-to reach areas on our equipment.
- Wear personal protective gear for extended periods during on-site work.
Interpersonal Skills:
- Clear, concise, and effective communication skills to interact with colleagues, customers, and
- leadership.
- A high degree of self-motivation and creativity, with the ability to perform under pressure, even in
- challenging situations.
- A natural ability to build strong relationships, maintaining trust and teamwork within a global
- company, building upon company’s culture to help build an inclusive work environment.
- Willingness to lead peers on projects and act as a resource for colleagues.
Benefits
- Great bonus and recognition programs
- Generous paid time off and holidays
- Health Insurance
- Health Savings Account
- Vision Insurance
- Dental Insurance
- Life Insurance
- 401(k) with matching
- Tuition Support
- Relocation Assistance